Project Manager

CRISTA Ministries
Shoreline, Washington, United States
Date Posted: 10/26/2016
Categories: Other
Job Type: Full-Time
Employee Workplace: Unspecified
Job Description:

Do you have proven project management experience? Do you thrive in client-facing, high-paced environments and have an ability to interact with all levels of staff in an organization?Can you champion a team to the end goal while celebrating the small victories along the way?

 

Are you intrigued? Let us introduce you to the Donor Engagement Team at CRISTA Ministries. They are a group of people who love the Lord Jesus Christ and the work they do. They work together to overcome challenges and learn from one another regardless of their organizational titles. Here, innovation is valued so your ideas are heard.

 

The Customer Relationship Management (CRM) Project Manager is responsible for implementation of CRM strategies and systems in pursuit of improving overall internal and external constituent relationships. The CRM Project Manager will work collaboratively with internal constituents to identify, prioritize, and implement CRM solution(s) to accommodate the client’s business needs. Generate metrics, insights and analytics to measure success and continuous optimization of CRM activities. This is a temporary assignment between 8-12 months.

 

ESSENTIAL JOB DUTIES: (Responsibilities, Accountabilities, and Competencies; May not include all duties of this job )

  • Identify opportunities for CRM system and process optimization and facilitate those enhancements in partnership with internal constituents and/or CRM vendor support.
  • Develop and share best practices to promote the use of the CRM software.
  • Create, develop, and manage weekly, monthly, and quarterly reports on CRM initiatives, progress, and enhancements.
  • Monitor the cost, calculate the number of resources for the project and deploy it for the project.
  • Responsible to design a comprehensive strategy for achieving successful outcome of the project.
  • Develop a good relationship with the respective vendors, get inputs from the client and communicate to the team members of the project.
  • End-to-End management and coordination of the project to ensure a successful completion of the project.
  • Arrange all the facilities to the team who are working on the project, provide training, support, and extract the best out of the team.
  • Design schedule for the project, and set timeline for each member of the team and delegate specific task to each members of the project.
  • Responsible for the timely completion of the project within the stipulated budget.
  • Predict risk factors and eliminate any for the successful completion of the project.
  • Frequently report project progress to the clients and ensure advance notification of any foreseen or anticipated delays before they occur.
  • Frequent and regular interaction with contracted partner organizations to communicate potential risks, updates and progress on a regular basis and to problem solve collaboratively with them.
  • Lead projects with deliverables, deadlines, and key milestones.
  • Lead technical discussions with stakeholders and internal teams.
  • Define technical requirements and various needs related to services and integration, as needed.
  • Deliver superior results through quality execution and best practice adaptation.
  • Work collaboratively with supervisor, coworkers and customers.
  • Perform other related duties as assigned.

 

SUPERVISORY RESPONSIBILITIES: None

 

ESSENTIAL QUALIFICATIONS:

  • Christian Commitment: A deep and abiding faith in Jesus Christ, lifestyle that is consistent with biblical principles and a demonstrated commitment to spiritual growth and development.
  • Education:  Bachelor’s degree from an accredited college or university recognized by the United States Department of Education or equivalent.   
  • Experience: At least four years of relevant project management experience. At least two years of experience in client-facing, high-paced environments; comfortable with C-level interactions and meeting facilitations.
  • Other Considerations:
  • Adept at working with and speaking the language of Information Technology and Marketing/Sales/Customer Experience team.
  • Successful track record in client service, project management, and issue resolution.
  • Excellent analytical thinking and creative problem solving.
  • Ability to work collaboratively with supervisor, coworkers and customers.

PREFERRED QUALIFICATIONS:

  • Experience:  At least four years of relevant project management experience with a balance of CRM strategic planning and implementation with hands-on implementation and oversight.
  • Licensure:  PMP certification. 

 

Please visit the following URL to apply: https://chj.tbe.taleo.net/chj05/ats/careers/v2/viewRequisition?org=CRISTA&cws=41&rid=1737

 

To see all other opportunities with CRISTA  http://crista.org/employment/

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About CRISTA Ministries

Welcome to CRISTA. CRISTA is a family of ministries empowered to serve the needs of the world with the Gospel of Jesus Christ.  

Based in Seattle, Washington with a reach both locally and globally, we exist to transform lives with the Gospel of Jesus Christ through sustainable, Biblical Christian ministries.  

CRISTA is five distinct ministries, each with their own vision and mission. And yet, they are all part of the CRISTA family. Each ministry has answered the call to serve in their unique way, striving together toward one goal—to draw people into a transforming relationship with Christ. 

From World Concern’s relief and development efforts around the globe; from CRISTA Media’s stations that broadcast uplifting messages and music through your radio dials to the fireside songs that bring joy to campers year round at CRISTA Camps; from the young minds equipped with knowledge at King’s Schools to the seniors receiving exceptional care at CRISTA Senior Living. Whether traversing the globe or right in our backyard, the CRISTA family of ministries is empowered to meet the needs of those we serve. 

Loving God by serving people—meeting practical and spiritual needs—so that those we serve will be built up in love, united in faith and maturing in Christ. 

We look forward to sharing our journey with you. 

CRISTA Ministries Statement of Faith

  • We believe the Bible to be the inspired, the only infallible, authoritative Word of God.
  • We believe that there is one God, eternally existent in three persons: Father, Son and Holy Spirit.
  • We believe in the deity of our Lord Jesus Christ, in His virgin birth, in His sinless life, in His miracles, in His vicarious and atoning death through His shed blood, in His bodily resurrection, in His ascension to the right hand of the Father, and in His personal return in power and glory.
  • We believe that mankind was created in the image of God, all people everywhere are lost and face the judgment of God, that Jesus Christ is the only way of salvation, and that for the salvation of lost and sinful man, repentance of sin and faith in Jesus Christ results in regeneration by the Holy Spirit.
  • We believe in the present ministry of the Holy Spirit by whose indwelling the Christian is enabled to live a godly life.
  • We believe in the resurrection of both the saved and the lost; they that are saved unto the resurrection of life and they that are lost unto the resurrection of the damnation.
  • We believe in the spiritual unity of believers in our Lord Jesus Christ.
  • We believe that God designed marriage as a covenantal bond between one man and one woman, and God’s intent for sexual expression is to occur only in the covenant of marriage.
  • We believe that human life is sacred from conception to its natural end; and that we must have concern for both physical and spiritual needs.
  • We believe that we must dedicate ourselves to prayer, to the service of our Lord, to His authority over our lives, and to the ministry of evangelism.
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